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Tips on Reducing Friction in Your Payment Process

Tips on Reducing Friction in Your Payment Process

The payment process can be the most challenging part of your eCommerce site to optimise. But conversion rates can be improved by a number of small tweaks.

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Is the End Finally in Sight for India’s Cash-on-delivery Habit?

Is the End Finally in Sight for India’s Cash-on-delivery Habit?

Cash-on-delivery maybe convienient for Indian consumers but there's evidence to suggest that this popular payment method could be on its last legs.

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Why Minority Languages Are a Key Part of Driving Online Sales

Why Minority Languages Are a Key Part of Driving Online Sales

Minority languages Language plays a key role in garnering more customers to your website as the number of these minority language speakers increase.

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Why India’s Interest in Cross-border Shopping is Skyrocketing

Why India’s Interest in Cross-border Shopping is Skyrocketing

There's a surge in cross-boarder eCommerce in India with half of cross-border shopping done on US-based sites. The rest is split between the UK and China.

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How the EU’s New Geo-blocking Rules Will Affect Your Business

How the EU’s New Geo-blocking Rules Will Affect Your Business

The GDPR is already having an impact on EU web users using non-EU websites. But the new EU geo-blocking regulation affecting online businesses is different.

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Why Consumers in Smaller Countries Are Most Interested in Cross-border Shopping

Why Consumers in Smaller Countries Are Most Interested in Cross-border Shopping

Although China and the US are the dominant destinations for cross-border shopping, it's smaller countries that are eager to purchase goods from abroad.

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Why Customers’ Post-purchase Experience is Critical to Your Business

Why Customers’ Post-purchase Experience is Critical to Your Business

Post-purchase activity is vital to a customers' experience of your brand and can also determine whether they’ll choose your products or services again.

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Is Your Website Ready for International Shipping?

Is Your Website Ready for International Shipping?

If you’re offering international shipping on your website or building a dedicated online store for overseas customers, you must ensure your site is ready.

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Why Varying Prices Are the New Norm in Commerce

Why Varying Prices Are the New Norm in Commerce

Canny companies use data and their ability to track visitors to determine the optimum price to charge at any point in time. Is varying prices the new norm?

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WeChat Search and What it Tells us About Chinese Commerce

WeChat Search and What it Tells us About Chinese Commerce

Baidu dominates the Chinese market. But when the popular WeChat messaging app introduced its own search tool, it was clear this was going to be a disruptor.

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How to Optimise Your Ecommerce Site for Google’s ‘EAT’ Scoring System

How to Optimise Your Ecommerce Site for Google’s ‘EAT’ Scoring System

Google has revised its scoring system which places new emphasis on your content’s expertise, authority and trustworthiness – hence the nickname ‘EAT score’.

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Is This the Magic Formula That Can Turn Around Abandoned Baskets?

Is This the Magic Formula That Can Turn Around Abandoned Baskets?

It’s the greatest mystery of online retail – why do consumers abandon their baskets and what, if anything, can retailers do about abandoned baskets?

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How Google Trends Can Help You Understand New Markets

How Google Trends Can Help You Understand New Markets

If you’re working in local market languages, Google Trends can help you understand the vocabulary local audiences use to search for products or services.

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How Artificial Intelligence Will Revolutionise Global Retail

How Artificial Intelligence Will Revolutionise Global Retail

Responsive retail allows retailers to connect data to their products in ways never seen before in order to better serve their customers.

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Why Understanding Consumer Intent is Key to Understanding Your Customers

Why Understanding Consumer Intent is Key to Understanding Your Customers

Consumer intent is one of the most powerful tools you have for understanding your customers. So how do you identify intent and then engage with it?

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How to Overcome Your Customers’ Biggest Shopping Frustrations

How to Overcome Your Customers’ Biggest Shopping Frustrations

Consumers know that they want. If the experience your site is offering doesn’t meet their expectations, they’re inclined to never return to your store.

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How to Solve the Sizing Problem For Your International Clothing Label

How to Solve the Sizing Problem For Your International Clothing Label

What size are you? It may seem like a really silly question to answer. But sizing answers tend to be either abstract or unhelpfully specific.

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Is the Group Buying Market Becoming Mainstream?

Is the Group Buying Market Becoming Mainstream?

Technology-enabled group buying is helping millions of consumers to access discounts from manufacturers by forming teams agreeing to buy certain amounts.

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How to Create Better Site Search for Ecommerce Sites

How to Create Better Site Search for Ecommerce Sites

Around 30% of site visits depend on site search. As a result, it’s important to ensure your eCommerce site search meets consumers needs and expectations.

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How Pinduoduo Became the Latest Chinese Social Commerce Success Story

How Pinduoduo Became the Latest Chinese Social Commerce Success Story

Just when we thought there was nothing left on the table in China’s crowded digital commerce space, Pinduoduo has swept in and found a whole new audience.

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