Zendesk Localisation Integration

Benefit from the high-quality translations provided by TranslateMedia’s team of expert linguists combined with the flexibility, reliability and scalability of Zendesk’s customer service solution.

If you’re expanding into new markets, you need to ensure that your customers can receive support and information in their native language. Zendesk is a popular solution, helping businesses reduce friction, increase loyalty and boost sales.

We can offer you the ability to :

• Instant, automatic translation of customer messages into your agents’ native languages
• Human-quality translation of agent replies into your customers’ native languages in under 15 minutes on popular language pairs
• Automated Help Centre translations allow you to localise FAQs in 28 different languages.

Languages supported

Arabic, Bulgarian, Chinese (Traditional), Chinese (Simplified), Danish, Dutch, English, Finnish, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Portugal), Portuguese (Brazil), Romanian, Russian, Spanish (Spain), Spanish (Latin American), Swedish, Thai, Turkish and Vietnamese.

Our linguists

TranslateMedia has a network of over 7,000 professional linguists and to work with us we require that they are native language speakers with a deep knowledge and understanding of your sector and the local culture of your target audience.

We treat our linguists fairly and honestly, which means that we have access to the best talent in the industry.

Need to know more about a Zendesk integration? Get in touch.