TranslateMedia

Professional translation & localisation for eCommerce

We help eCommerce businesses
increase international sales

Need help with your global brand, retail or digital communications?

Our services

OmnichannelSeamless customer experience

We provide global eCommerce retailers with consistent, high-quality localisation services for marketing, advertising, product descriptions and editorial – on mobile, online and in-store.

Product DescriptionsLocalised product descriptions

We have developed a variety of online tools and eCommerce platform integrations that allow you to translate one product description or an entire product catalogue into over 90 languages at the click of a button.

Website LocalisationLocalisation & CMS integration

We provide an API and out-of-the-box integration capabilities for all of the most popular eCommerce platforms – increasing efficiency and reducing the time and cost of your website localisation project.

Search MarketingInternational SEO & PPC

From technical audits to keyword research and PPC ad copywriting – we offer a full range of search marketing services that will ensure that your site is visible on the most popular search engines in your target region.

Customer ServiceLocalised customer communication

We can help you manage your customer communications across every one of your channels including your website, app, email, social media and even your customer service software such as Zendesk.

TranscreationCreative translation service

We can adapt the translations of your product descriptions and editorial to ensure that your brand message is conveyed without the loss of style, tone or context regardless of the country, region or language you're targeting.

Integrated with

Salesforce Commerce Cloud

Adobe Experience Manager

Magento

WordPress

Drupal

Sitecore

MailChimp

Zendesk

Freshdesk

Why our clients choose us

QUALITY

By including quality management as a core aspect of our technology and workflow – we can provide the highest quality professional translations for your project, regardless of the target audience, language, territory or culture.

TECHNOLOGY

Efficient processes, consistent translations, and cost and process transparency — we can connect with a range of content management systems, eCommerce platforms and development frameworks.

SERVICE

We will provide you with a dedicated account manager who will work with your team of project managers to select the best linguists with specific expertise in your business sector to handle your translation projects.

Latest articles from our blog

Bridging the Gap Between Mobile and Desktop eCommerce Customers

September 20, 2017

It’s well known by marketers that mobile traffic has surpassed desktop and mobile conversion rates are relatively low compared to desktop. But many retailers have gone through a myriad of mobile optimisation strategies in order to convert mobile customers, but research suggests these strategies simply aren’t nurturing the results as expected.

Understanding Customer Product Review Trends in European Markets

September 18, 2017

Online shopping has become a multibillion-dollar revenue stream for retail businesses across the world. In Europe alone, B2C eCommerce is predicted to generate over €250 billion in revenue by the end of 2017. With the rise of eCommerce sites such as Amazon and eBay, retailers around the world are under pressure to win over customers who have a vast amount of choice when it comes to buying products and services online. In fact, consumers are now turning to each other for guidance.

Testimonials

Office hours

Mondays-Fridays: 9am to 6pm
Saturdays: Closed:
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More information on our eCommerce translation services

If your eCommerce business has experienced success in your home market, you can capitalise on your experiences by translating your content and products to open up new markets and opportunities.

If you are preparing to take your business international, you should carefully consider converting all your marketing materials including your website, your social media content and all marketing brochures into the local language and currency as well as taking other local cultural conditions into consideration such as the use of colour, website layout and your legal terms and conditions.

Maybe you are a retailer who wants to commission some creative copywriting? Or are you a digital agency who hosts large volumes of online catalogue content? TranslateMedia provides expert services that localise eCommerce websites into appropriate language and terminology for your customers.

In addition to localising your content, you should consider whether it’s a good idea to integrate your eCommerce stores with TranslateMedia’s translation management platform, STREAM. We have a range of pre-built integrations for Salesforce Commerce Cloud (Demandware), Magento, WordPress, Drupal, Adobe Experience Manager and Sitecore – among others. Or you could build your own bespoke integration using our API.

Accurate and expert translation team

Our retail sector expertise covers mass market, niche brand, luxury global, heritage and international designer brands. We employ experienced, specialist translators who work in categories such as upscale menswear, mid-market women’s collections, outerwear, underwear, children’s, luggage and handbags, accessories, footwear, cosmetics, electronics and smart phones.

On the services side, we translate extensively for financial services and online forex, online betting and gaming, publishing, life sciences, NGOs and the legal profession. Whatever language – or languages – you need for eCommerce, we work to ensure we get the right linguistic team for you. Even in today’s technology-driven world, the key to a really great translation for your project is to handpick the right linguist from our pre-vetted database. You can be sure all the information on your eCommerce site will be translated accurately using compelling language which will engage your potential customers.

Seamless workflow

eCommerce sites are becoming increasingly complex. Unfortunately, no site is exactly the same as the next and web pages are the “shop windows” in front of integrated CMS, inventory or multi-currency invoicing systems. TranslateMedia uses an advanced translation workflow system called STREAM which receives text in a variety of formats from different CMS systems. STREAM’s API allows for customised integration with all major eCommerce platforms – including Demandware, Hybris, Adobe CQ, Magento, Drupal and WordPress.

Why us? A reputable and experienced agency

TranslateMedia is one of the largest and fastest growing translation companies in the UK. In 2010 we were ranked in the Top 10 of fastest growing digital media and technology organisations in Europe, and were No 1 in the media category. In 2011, the company was a winner in the Deloitte Fast 500 technology companies listing. We are active members of the Association of Translation Companies in both the USA and the European Union, so you can be sure of working with a respectable and reputable eCommerce website translation business.