Social Media Translation
We offer a range of social media translation services for small and large organisations who are looking to expand into overseas territories or those with global marketing programmes that simply need to know how what their customers are saying about their products and services in various regions around the world.
The reason why these organisations are increasingly adopting global social media marketing programmes is largely due to the fact that customers are more empowered than ever before. They can access information on numerous companies and products at the touch of a button, and social media channels provide the ideal conditions for customers to share their experiences with each other, whether positive or negative, which in turn has a huge effect on purchase and repeat buying patterns of consumers. So businesses that previously paid lip service to customer care are now having to deliver on their promises or risk being exposed by disgruntled customers.